Privacy policy

At “Accentio Studios Tecnologia LTDA” (hereinafter “Accentio Studios”, “Accentio” or “we”), we take your privacy seriously and are committed to protecting your personal data.

This privacy policy explains how we collect, use, share and protect your personal information when you visit our websites under the domains “accentiostudios.com”, “accentiostudios.com.br”, “accentio.dev” and when you use our products, tools, content or services (all of them, including the websites, hereinafter referred to as the “services”).

1. What “Personal information” means

In this Policy, “Personal information” means information, or a set of information, that identifies or could be used to identify an individual directly or indirectly. Except as described in this Policy, Accentio will not give, sell, rent or lend any Personal information to any third party.

Personal information does not include “Usage data”, which we define as encoded or anonymized information, or aggregated data we collect about a group or category of services, features or users, that contains no personally identifying information. Usage data helps us understand trends in how the Service is used so we can better weigh new features or adapt the Service.

Besides collecting and using Usage data ourselves, we may share Usage data with third parties — including our clients, partners and service providers — for various purposes, including helping us better understand our clients' needs and improve the Service, as well as for advertising and marketing purposes.

2. What information we collect, and how we collect, use and share your personal information

a. Information we collect from you

• Full name
• Email address
• Phone number
• Tax address

We collect this information directly from you through forms or communication channels such as social networks, messaging apps, email or calls.

We use your personal information to stay in ongoing contact with you, to send you updates and news about our products and services, and to provide you with technical support.

Accentio will never request credit card information via text messages, messaging apps, calls, emails or any means other than an accredited payment gateway, such as Stripe or similar.

b. Information we may receive from and share with third parties

We may now, or in the future, receive personal information about you from third parties — for example payment gateways, chatbots, etc. This information could include, among others, the user ID associated with your account, tokens, name, email, credit card brand and any information you have allowed to be made public with that third-party service.

We always recommend that you review, and if necessary adjust, your privacy settings on third-party websites and services before linking or connecting them to our services. We also recommend that you review their privacy policies.

Accentio may also share personal information with its external service providers (such as credit card processors and hosting partners) to provide the hardware, software, networks, storage and other services we need to operate the Service and maintain a quality user experience.

We will do all of this with your consent, and we do not allow our service providers to use the personal information we share for their own marketing purposes.

3. Cookies and tracking technologies

We use cookies and similar technologies, such as Google Analytics and Facebook Pixel, to collect information about how you use our websites and to improve your user experience.

4. Your privacy rights

You have the right to access, correct or delete your personal information. You can contact us at hello@accentiostudios.com to exercise your privacy rights.

5. Links to other websites

The services may contain links to third-party websites and applications, including websites and applications operated by affiliates. This Policy applies only to information collected by the services.

Accentio does not endorse and is not responsible for the practices of third parties or their websites or applications. We neither determine nor are responsible for the privacy practices or content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those linked from our website or services, are subject to that third party's own rules and policies.

We are not responsible for and do not control any third party you authorize to access your User content. If you are using a third-party website or service and you allow that third party to access your User content, you do so at your own risk.

6. Changes to the privacy policy

Accentio reserves the right to periodically update this policy to reflect changes in our information practices. It is your responsibility to periodically review the content of the Privacy Policy at “accentiostudios.com” or “accentiostudios.com.br”.

You understand that, unless you state otherwise, it means you have read, understood and agreed to the terms set out here, which constitutes your consent to the changes established in those updates regarding the processing of your Personal Data for the purposes of the Law.